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Contact us
Privacy statement
Terms and Conditions
Questions
Return Policies
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| Contact Us |
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Above All Home care & Medical Supplies Inc.
361A Washington street
Brain-tree, MA 02184
Tel: 781-356-9100
Fax: 781-356-9115
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Above
All Home Care & Medical Supply wants you to be totally satisfied with
your products. If you are unhappy with an item you purchased you may
return it under the following conditions:
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The product must be unused and in its original
packing with all the materials.
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The product must be returned in no more than 20
days from receipt.
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Restocking fees: 25% restocking fee on all
cushions and Upeasy's, 10% restocking fee on all power wheelchairs.
(You will be informed of items that have a restocking fee on your
invoice and your confirmation e-mail.)
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Items that are NOT returnable: Ultra lightweight
wheelchairs, sport wheelchairs, and handcycles. (You will be
informed of items that are NOT returnable on your invoice and your
confirmation e-mail.)
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Also, any items that are customized are NOT
returnable
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The customer is responsible for shipping costs
for returns unless the product was damaged or a different product
from the one ordered.
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You should contact us if you want to return an
item, we will provide with an RA number. The item must be returned
with an RA and must be shipped no more than 10 days from receiving
the RA number.
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Shipping costs will not be refunded if you
choose to return an item.
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If you choose to cancel your order after your
order has been shipped, this return policy applies. You must take
delivery of the purchased products, contact us for an RA number so
you can return your items. If you do not take delivery of your
products, we will deduct the return shipping costs from your refund.
We will credit your account once we receive the items back. If you paid
using a credit card, we will credit your account and if you paid using a
check or money order, we will send you a check within two weeks of
receiving your return.
Please call us at (781) 356-9100 or e-mail us at
customerservice@aboveallmedicals.com with any questions regarding
our return policy.
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